At jilibb, we believe that gaming should always be a fun and controlled activity. This page outlines the tools, guidelines, and support resources available to every player in the Philippines so you can enjoy the platform safely and within your means.
jilibb is committed to providing a safe, fair, and transparent gaming environment for all players in the Philippines.
Age Restriction — 21 and Above Only
jilibb strictly prohibits anyone under the age of 21 from registering or participating in any form of gaming on the platform. During registration, all players are required to submit a valid government-issued ID to verify their age and identity. We take this obligation seriously because protecting minors is a non-negotiable part of responsible gaming. If we discover that a minor has accessed the platform, the account will be immediately suspended and all funds returned in accordance with applicable Philippine law. Parents and guardians are encouraged to use parental control tools on shared devices to prevent underage access.
Set Deposit and Spending Limits
One of the most effective ways to stay in control of your gaming activity is to set clear financial boundaries before you start playing. jilibb allows registered players to set daily, weekly, or monthly deposit limits directly from their account settings. Once a limit is reached, no further deposits will be accepted until the limit period resets, giving you a built-in safety net. We strongly encourage all players to decide on a budget they are comfortable losing before they begin, and to treat that amount as the cost of entertainment rather than an investment. If you need help adjusting your limits, our support team is available to assist you at any time.
Manage Your Time on the Platform
Spending too much time gaming can affect your daily responsibilities, relationships, and overall well-being. We recommend setting a personal time limit for each gaming session and taking regular breaks to keep your experience enjoyable and balanced. jilibb provides session time reminders that notify you when you have been playing for an extended period, helping you stay aware of how long you have been on the platform. If you find it difficult to stop playing even when you intend to, this may be a sign that you need to take a break or seek support. Healthy gaming habits start with awareness, and we are here to help you build them.
Self-Exclusion and Account Cooling-Off
If you feel that your gaming activity is becoming difficult to manage, jilibb offers a self-exclusion option that allows you to temporarily or permanently suspend your account. During a self-exclusion period, you will not be able to log in, make deposits, or place bets on the platform. You can request a cooling-off period of 24 hours, 7 days, 30 days, or a longer permanent exclusion depending on your needs. To activate self-exclusion, contact our support team at [email protected] with your request and account details. We will process your request promptly and without judgment, because your well-being always comes first.
Problem gambling can affect anyone. Knowing the signs early makes it easier to take action before things escalate.
Chasing Losses
Continuing to bet in an attempt to recover money you have already lost is one of the clearest signs of problem gambling. If you notice this pattern in your own behaviour, it is time to pause and reassess.
Hiding Your Activity
Feeling the need to conceal how much time or money you spend on gaming from family or friends is a warning sign that your relationship with gambling may be unhealthy and worth addressing.
Gaming to Cope
Using gaming as a way to escape stress, anxiety, depression, or personal problems rather than for entertainment is a sign that you may benefit from speaking to a professional counsellor or support service.
Borrowing to Play
If you find yourself borrowing money, selling possessions, or neglecting essential expenses like rent or food in order to fund your gaming, please reach out for help immediately.
Unable to Stop
Repeatedly trying to cut back or stop gaming but finding yourself unable to do so, even when you genuinely want to, is a strong indicator that professional support could make a meaningful difference.
Neglecting Relationships
When gaming begins to take priority over time with family, friends, or work commitments, it is worth stepping back and honestly evaluating whether your gaming habits are still healthy and balanced.
Need to Talk to Someone?
If you or someone you know is struggling with problem gambling, please do not hesitate to reach out for help. In the Philippines, the National Council on Disability Affairs and various mental health organisations offer confidential support and counselling services. You can also contact our team directly at [email protected] and we will guide you to the appropriate resources. Remember, seeking help is a sign of strength, not weakness. jilibb is committed to supporting every player who needs assistance, and we will always treat your situation with care, respect, and complete confidentiality.
Gaming at jilibb is meant to be enjoyable and within your control at all times. If you have questions about our responsible gaming tools, account limits, or self-exclusion options, our FAQ page has detailed answers ready for you. Already a member? Log in to review your account settings and limits today.